Welcome to your new Online Shop

Once your new online shop is completed. Webwise will provide you with a web link and a user password for your back office.

Like the Front Office, the Back Office exists on and is accessed via the Internet.

Here you will be able to make any changes to the products you are selling before we launch your website live.

Log in

To log in to the Back Office, enter the e-mail address and password provided to you

To recover a lost Back Office password, click the Lost Password? link and follow the instructions.

Back Office header

Along the top of each Back Office page:

• Search. Search by product, category, or order ID (reference number only).

• Quick access. From the drop-down list, select:
  • Home to return to the Back Office homepage
  • My Shop to go to your Front Office homepage
  • New category to create a new Category
  • New product to add a new Product to the catalog
  • New voucher to create a new Voucher
• Log out. Click the next to the username to log out.

Back Office tabs

Also along the top of each page are the various Back Office tabs:

• Catalog Use the Catalog tab to access your product catalog. In the Catalog tab, you can create and manage:
  • Categories and Subcategories – Sort your products by categories and subcategories.
  • Products can belong multiple categories and subcategories. Categories are automatically sorted alphabetically, but you can also sort them numerically.
  • Products – Enter all information related to a product you’re selling, including text, images, specifications, dimensions, and attribute combinations (e.g., color/weight/price)
  • Attributes and attribute groups – Create and manage the various attributes to be used and combined to create the various models of your products
• Customers View and manage all customers accounts, including those who registered but have not placed an order. You can also manually add customer accounts.

• Orders View and manage all orders placed via the Front Office, including incomplete orders and processing errors. Here you can also manage Merchandise return (RMAs), Credit slips, Order statuses, and PDF Invoice.

• Payment Manage how customers make payments to you, including:
  • Taxes. Configure the taxes applied on transactions conducted via the Front Office.
  • Discounts. Manage discount vouchers to be redeemed by your customers via the Front Office.

• Shipping. Organize all elements related to the shipping of your products to customers, including:
  • Carriers. Set up which carriers the customers can choose from when placing an order
  • Countries. Select those countries to which you are willing to ship.
  • Zones. Create zones to be used for grouping shipping costs. For example, if your business is based in the United States and if shipping to Canada and Mexico is similarly priced, you could create a new Zone called “Neighbors” which includes Canada and Mexico.
  • Price Ranges. Determine the range of prices to be used in relation to weight for the calculation of shipping costs.
  • Weight Ranges. Determine the range of total package weight to be used in relation to price for the calculation of shipping costs.

• Tools
  • Employees. Add, edit, and delete which employees may access the PrestaShop Back Office.
  • Profiles. Create types of PrestaShop Back Office users (e.g., Administrator, Sales clerk, Inventory manager, etc.).
  • Permissions. Determine which Employee Profiles have access to which Back Office functions, and if they can view, add, edit, and/or delete information.
  • Contacts. Create and manage Contacts to whom e-mails are sent upon use of the Front Office Contact us form.